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Home > Whitewater Rafting > Frequently Asked Questions >

Frequently Asked Questions

What if I do not know how to swim? Can I still do the whitewater rafting activity?

You can certainly come rafting even if you cannot swim. Everyone on a rafting trip will be fitted with PFDs (personal floatation devices) and helmets which will keep you afloat. As long as you can kick your feet and paddle with your arms while wearing a life jacket, you can come rafting.

We start the rafting trip with a very through safety briefing. Then we proceed to a whitewater confidence swim. This is for the participants to demonstrate to us that they have understood the safety briefing and can listen to instructions if they fall out of the raft. Every participant needs to demonstrate this before they are allowed on to the rafting trip.

How physically difficult are the activities?

The activities are designed to provide a sense of challenge to all participants, but they can also be accomplished by people who have no previous experience, and with average physical fitness. You will be surprised at what you can accomplish when you have the support and encouragement of your team.

Many overweight participants have joined our programs and even found it an inspiration to change their lifestyle! Our oldest participant on our activities was 75 years old, after his heart by-pass. If you have any medical concerns, please do consult your doctor and inform the instructor.

What is the grade of the river?

Sungai Kampar in most normal conditions has 22 different rapids which range from Grade 2 to Grade 3. The rapids are short and each rapid is followed by a section of calm water so if anyone falls out of the raft, it is easy to rescue them quickly. It is a river suitable for beginner to intermediate paddlers.

Can I bring my children on this trip? How about senior citizens?

We have taken quite a few families on the Sg Kampar rafting trip. It is a great experience for families as the rapids are fun and the risk factor is manageable. Children have to be good swimmers and 12 years and above. They must be accompanied by their parents or a legal guardian. As for seniors, my 65 year old mom came on this trip, and she was yelling her lungs out in the fun! The oldest participant that we've had was 75 years old, who joined the trip after a heart by-pass.

Can I raft with spectacles or contact lenses?

Contact lenses are more practical than spectacles. Some of our guides wear contact lenses. If they fall in the water they just shut their eyes. It seems to work as they haven't lost any lenses yet. If you wear glasses, just bring an eye glass strap, or you can go for the low budget, less glamorous option of using a bit of string.

What to bring along?

For your safety and comfort, we recommend the following items:

• Sturdy footwear e.g. sports sandals or shoes you can get wet in. Please no Flip-flops!

• Clothes that you can get wet or swim in

• A change of clothes and a towel

• Sun block or a hat/cap

• Sunglasses

What is the maximum number of people that can go on one raft?

We carry a maximum 5 customers in one raft. Each raft will have at least one guide. On every trip there is always a minimum of two guides on the river.

How long is the traveling time from KL or Ipoh?

From KL to Gopeng, its about 2 hours fast drive. From Ipoh, it's 15 minutes if you use the highway.

How long is the actual river trip?

The whole trip is a half day trip. You will spend about 2 1/2 to 3 hours on the river. The other times will be spent on shuttling your cars, shuttling your cars, the safety briefing and enjoying a picnic lunch / tea.

When do you run these activities? Is it every week-end or is it by appointment only?

We can run trips anytime to suit your group. You have to book ahead of time with the Nomad Adventure office.

How do I book if I am interested? And what is the latest date I can book before the actual activity day?

The earlier you book, the more likely you will get the date you want. But you need to book at least 2 working days before your trip. When you have your date and numbers, call or email us and we will let you know if the date you want is available. When your trip date and time is agreed upon, you will need to put down a 50% deposit to confirm your booking. When we receive this, we will send you a trip confirmation document by email or fax.

This document will have give you all the necessary trip information, the appointed meeting place for the trip and your river guide's hand phone number should you need to call them on the day of the trip.

The minimum number you require is 2 pax. What if I have less?

We will try to fit you in with another group. Do leave us with your e-mail and phone number and we will drop you a line when we have a trip with some free spaces in it. If the date of the trip suits you, then just sign up!

How can I pay the trip deposit?

To pay the 50% deposit, you can:

1. Come to our office to pay in person, or
2. Bank cash into our bank account in any CIMB Bank branch. Our account details are as follows:

A/C Name: Nomad Adventure Sdn Bhd
A/C No: 1225-0003207-055

Then fax the pay-in slip to us at +6(03) 7958 1710.

What are the standard Cancellation Policies?

• Due to preparations, loading, and guide requirements, payment will be collected based on the number of confirmed persons as stated above and/or as per last information provided by your group organizer to us to run the trip.

• In the event that a trip is cancelled due to dangerous river/weather conditions, a 10% cancellation fee will be imposed to cover traveling expenses incurred & retainers for guides.

• Nomad Adventure will provide 100% deposit refund if cancellation notice from client is received more than 7 days before trip date. Clients can choose to receive a refund of the deposit, or defer the deposit to a future trip date. The refund will be issued by cheque and to be collected from the Nomad Adventure office.

• If the cancellation notice is received less than 3 days before trip date, the 50% deposit will be retained as cancellation charges.

Thanks for your interest and hope to see you on a river sometime!